Juniper Networks® Customer-Focused Technical Support provides deep technical troubleshooting and fast resolution for all cases. This service delivers designated named senior support engineer(s) with broad product knowledge and highly focused technical skills relevant to your network profile and operating requirements.
With in-depth knowledge of your network, the named engineer(s) are highly skilled and provide expert support, instilling confidence that your high-priority and complex issues are handled with a sense of urgency and a high level of efficiency by experts who deeply understand your environment and technologies.